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Privacy Policy
At Vivola Express ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and place online orders.
1. Information We Collect
When you use our website, we may collect the following types of personal information:
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Contact Information: Name, phone number, email address.
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Order Information: Order details, and special instructions.
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Payment Information: Credit/debit card details (processed securely by third-party payment processors).
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Technical Data: IP address, browser type, device info, cookies, and usage data.
2. How We Use Your Information
We use your information to:
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Process and deliver your food orders.
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Communicate with you about your orders or any issues.
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Improve our website and services.
3. Sharing Your Information
We do not sell your personal data.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
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Remember your preferences
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Analyze site traffic and usage patterns
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Improve website performance
You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, disclosure, or misuse.
6. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information
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Withdraw consent for data processing
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Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at 314-995-3900.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact:
Vivola Express
1911 Schuetz Rd. Maryland Heights, MO 63043
314-995-3900
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Terms & Conditions
Effective Date: 1-1-2024
Welcome to Vivola Express! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or placing an order through our website, you agree to these Terms. If you do not agree, please do not use our website.
1. Use of Our Website
You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this site by others.
2. Online Orders
By placing an order, you:
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Confirm that all information you provide is accurate and complete.
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Agree to pay the full amount for the order including any applicable taxes and delivery fees.
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Understand that orders may not be canceled once prepared or dispatched.
We reserve the right to refuse or cancel any order at our discretion (e.g., due to unavailable items or suspicious activity).
3. Prices and Payments
All prices are listed in USD and include applicable taxes unless stated otherwise. We accept payments through secure third-party providers. We are not responsible for any issues caused by those providers.
4. Allergens and Dietary Information
We make every effort to display accurate allergen and ingredient information, but we cannot guarantee the absence of cross-contamination. If you have allergies or dietary concerns, please contact us before placing an order.
5. Intellectual Property
All content on our website—including text, images, logos, and menus—is the property of Vivola Express and may not be copied or reused without written permission.
6. Limitation of Liability
We are not responsible for any damages, losses, or expenses resulting from your use of our website or services, except where required by law.
7. Changes to Terms
We reserve the right to update these Terms at any time. Any changes will be effective immediately upon posting to this page. Your continued use of the site after changes means you accept the updated Terms.
8. Governing Law
These Terms are governed by the laws of Missouri. Any disputes will be subject to the exclusive jurisdiction of the courts in St. Louis County Courts.